For a full list of commonly asked questions and answers, please see our
FAQ.
Where is your furniture made?
All of our furniture is made in the United States, by American craftsmen.
Most of our furniture makers reside in either Ohio or Indiana.
I want a product I see in a wood type that's not listed. Is that possible?
Yes, we can have your product made in just about any solid hardwood type.
Our standard wood types are Brown Maple, Cherry, Oak, Quartersawn White Oak
and their rustic or sap variations. However, we can also make furniture in
Hickory, Elm, Hard Maple, Walnut and other hardwoods not listed. Just get in
touch if interested.
I need something quick – is it possible to get something quicker than what's listed on your website?
Yes, we have a variety of
quick-ship items
available for shipment within 15-30 days. Depending on your location, we
may be able to have furniture to you within 30 days. Additionally, certain
items can be produced even more quickly for a quick-ship fee of 10%. If
your product is not listed as a quick ship item and you would still like it
as quickly as possible, let us know the item and we will provide an
estimated ship date within 24-48 hours.
Will you hold my furniture if my house isn't ready?
Yes! If you're in the process of building a new home, or moving, and would
like to get your order started but are worried your house won't be ready
before your furniture arrives, no worries. We will hold your furniture for
up to three months at no additional charge.
How should I care for my furniture?
Caring for your solid wood furniture is simple and easy. Simply use a damp
micro-fiber cloth to dust. Occasionally, if you would like to add some
luster, we recommend using Guardsman Wood cleaning products. Don't use any
cleaning solutions such as Pledge or Endust. Those products contain
silicone, which may break down your finish over time.
