General
Yes! All of our furniture is made by hand from either Amish or Mennonite craftsmen. Nothing is mass produced, and care is given to each and every piece during the production process.
All of our furniture is made in the United States, by American craftsmen. Most of our furniture makers reside in either Ohio or Indiana.
Our standard wood types are Cherry, Quartersawn White Oak, Brown Maple, and Oak. We also offer just about any other type of hardwood you may be interested in. This includes Walnut, Elm, Hard Maple, Wormy Maple to name just a few.
Orders
Yes! All of our furniture is made to order. You can pick your wood, size, and stain color at no additional cost.
Yes! We use a variety of finish makers that offer literally hundreds of color options. And if stain isn’t your thing, we also have a variety of paint options you can choose from.
Yes, we can have your product made in just about any solid hardwood type. Our standard wood types are Brown Maple, Cherry, Oak, Quartersawn White Oak and their rustic or sap variations. However, we can also make furniture in Hickory, Elm, Hard Maple, Walnut and other hardwoods not listed. Just get in touch if interested.
Yes, just provide us with the specific dimensions you would like to have your piece made in, and we will follow up with a quote to you within 24 hours.
Yes, we have a variety of quick-ship items available for shipment within 15-30 days. Depending on your location, we may be able to have furniture to you within 30 days. Additionally, certain items can be produced even more quickly for a quick-ship fee of 10%. If your product is not listed as a quick ship item and you would still like it as quickly as possible, let us know the item and we will provide an estimated ship date within 24-48 hours.
Yes, you may cancel your order up to seventy-two hours after purchase (although we don’t know why you would!) If you placed your order with a credit card and cancel after the first day, your deposit will be returned less a 5% processing fee. If you have questions or concerns, please contact us. We are here to help, and want your experience with The Amish House to be a positive one.
Yes, The Amish House hosted online store is certified Level 1 PCI DSS compliant. Please see additional information on our Payment Security page.
However you want to! We accept all major credit cards, cash, checks, and we also offer flexible financing options. Traditionally, customers just pay half down, and the other half when delivery is scheduled.
Yes. All outdoor poly-lumber furniture comes with a residential limited lifetime warranty covering any defective product or part.
All other wood furniture we sell comes with a one year warranty against any craftsmanship defects or workmanship. If, within one year of receiving your item it is determined the product is defective for the above stated reasons, we will repair or replace the items to your satisfaction. To resolve a product issue, please be prepared to send us photographs that show the problem.
What is not covered: Normal use and wear, commercial grade use, misuse, improper installation, or lack of care.
Yes, if you would like to order wood and stain samples before placing your order, you may do so here. If you decide to place an order after receiving your samples, the cost of the stain samples will be credited to your purchase.
Shipping
For indoor wood furniture, our standard build times range from six to eight weeks, and an additional two-four weeks for delivery. Some of our indoor wood furniture is available sooner. If you see the designation 'Quick Ship,' the product will ship within 14-21 days!
Most of our poly-lumber outdoor furniture ships within three days directly to your doorstep.
Yes! If you’re in the process of building a new home, or moving, and would like to get your order started but are worried your house won’t be ready before your furniture arrives, no worries. We will hold your furniture for up to three months at no additional charge.
Yes! We ship anywhere in the continental United States for our standard flat rate delivery fee of just $199. This includes white glove, in-home setup to the room of your choice.
All of our furniture is delivered through private carriers and is insured. If, upon the arrival of your furniture you discover damage, you must notify your delivery team before they leave the premises. Our team will either repair to your satisfaction, or a new piece will be ordered and delivered to you at no additional charge
Care & Maintenance
Caring for your solid wood furniture is simple and easy. Simply use a damp micro-fiber cloth to dust. Occasionally, if you would like to add some luster, we recommend using Guardsman Wood cleaning products. Don’t use any cleaning solutions such as Pledge or Endust. Those products contain silicon, which may break down your finish over time.
Other
Please don't hesitate to reach out through our contact page or call us at 1-866-623-0112.